SHOP POLICIES

Policies

Shipping, Returns and Exchanges


We proudly stand behind our products and we want you to love your Love Mother Purchase!

We handle returns and exchanges on a case-by-case basis, and we want you to be completely satisfied with your purchase. Check out our guidelines below for information on shipping, returns, and exchanges.

RETURN & EXCHANGE POLICY

We’ll do all we can to help you love your Love Mother Shop purchases.  We will gladly exchange or refund any products in new, unused condition and in the original packaging within 30 days of your purchase date. Check out the tips below to ensure a smooth process.

1. Contact Love Mother Shop by email at [email protected]

Please wait for confirmation too obtain authorization for your return or exchange.

2. Ship your items back to us

Please send authorized exchange/return to the address that will be provided to you in the email.

When shipping merchandise for exchange/return, please prepare the package with the following information:

1. The item(s) in unused condition and original packaging
2. Your original packing slip or order number
3. Reason for return (if applicable)
Please note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted from your refund.
4. Look for a Refund (if you have a return)
Your refund will be issued in the original payment method.
Once the order has been processed for return, you can expect a refund based on your original form of payment. Your shipping charge will only be refunded if Love Mother Shop has mistakenly sent you the wrong items or the item is defective.
USED ITEMS
  • Our shirts graphics are handmade. Please use the wash care provided in your package. We are unable to process used items for exchange or return
SHIPPING
The address that we ship to is the shipping address supplied at the time of checkout.  The customer is responsible for ensuring we have the correct address prior to shipping. We are not responsible for packages delivered to an incorrect address.

Please make sure your order details and shipping address are correct before you complete your purchase! Once orders are placed we are unable to change them. We will process and ship your order within 2 business days of placement.

INTERNATIONAL PURCHASES

We are located in Canada. All international purchases are final. International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery.

Thank you so much for your purchase!
Love Mother Shop